Working with J&J has been a game changer. As the editor of a small journal that needs a part-time managing editor, I had been unable to find anyone who had remotely as much expertise as the J&J staff. The quality of service has been exceptional, and it has been a huge relief for me to be able to focus on the journal while J&J provides the editorial support I need. I would never go back to directly hiring a managing editor.

What I most appreciate is that when I have a request or question it is dealt with immediately and efficiently. When potential conflicts arise (when my own articles are submitted) the J&J staff know exactly the right way to deal with the matter.

Mary Clements is very helpful and knowledgeable. I appreciate her efforts as we grow LIO.

Surpassed my expectations during our transition from our previous vendor regarding peer review and moving from their platform to ScholarOne.

The people I have worked with at J&J -- Brittany White and Latoya Fladger -- have been highly responsive, responsible and extremely competent.

The quality of the staff and their engagement is the key to J&J’s success.